Privacy Policy
This Privacy Policy describes how Taylor Roofing Company ("we," "us," or "the Company"), located at 720 N Liberty Street, Waynesboro, Georgia, collects, uses, and protects personal information from visitors to this website and from our customers.
Information We Collect
- Contact information you provide — name, phone number, email address, and property address submitted through our contact form, by phone, or in person when you request an inspection, estimate, or other services.
- Project information — details about your property, requested work, insurance claim information you share with us, photographs, and documents related to your project.
- Basic website data — standard server logs (IP address, browser type, pages visited) used to operate and secure the website. We do not use third-party advertising trackers.
How We Use Information
- To respond to your inquiry and schedule inspections and appointments.
- To prepare estimates, contracts, invoices, and insurance-claim documentation.
- To communicate with you about your project by phone, email, or text message.
- To maintain our business and accounting records and meet legal, warranty, and insurance requirements.
We do not sell, rent, or trade personal information.
Text Messaging (SMS)
If you provide your mobile number and agree to receive text messages, we may text you about your project — appointment scheduling and reminders, project status updates, estimates, invoices with secure payment links, and document signing links. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. See our SMS Terms & Conditions for full program terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Sharing of Information
Information is shared only with service providers we use to operate our business — such as our accounting platform, e-signature providers for contract execution, and communication providers for email and text message delivery — and only to the extent necessary to provide those services. We may also disclose information where required by law, or to your insurance carrier as part of your own claim at your direction.
Data Security
Data is transmitted over encrypted connections (TLS/HTTPS) and stored on access-controlled servers. Access is limited to authorized personnel.
Data Retention and Deletion
We retain business records for as long as necessary to serve our customers and to meet legal, tax, warranty, and insurance requirements. You may request access to, correction of, or deletion of your personal information by contacting us at Info@taylorroofing.company or (706) 535-2800. We will honor deletion requests unless we are required to retain the information for legal, tax, warranty, or insurance purposes.
Children's Privacy
Our services and website are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at this address, and the effective date above will reflect the latest revision.
Contact Us
Taylor Roofing Company
720 N Liberty Street, Waynesboro, GA
Phone: (706) 535-2800
Email: Info@taylorroofing.company